The Financial Ombudsman cannot view something that occurs in a management.

The Financial Ombudsman cannot view something that occurs in a management.

And these delays /errors aren’t being carried out therefore the administrators have more interest. The amounts of income are tiny and any additional interest will be small and simply outweighed by the admin hassle of experiencing to sort down these issue situations.

Chantal Smith says

I had my Wageday advance re re payment no issue. I will be having issues that are similar Wonga administrators. I contact them, they request a guide quantity and ignore the email then. I had a vintage e-mail account with Wonga which they suggested me personally they’d alter but I’m not certain they ever did now We don??™t know anything ????

gordon nilsson says

had e-mail from customized services in addition they nevertheless looking at my payment. although had e-mail year that is back last a ref quantity and e-mail in dec 19

iain turner says

We Haven??™t gotten any re re payments as a result of this

Me personally neither.

Have experienced the e-mail on 30 June to express that payment will be accessible to my bank-account within 7 days but absolutely absolutely nothing up to now.

D Anderson says

Hi would ever guess they’re really busy so that as per the e-mail they encouraged re re payments is likely to be granted within 2months if sent over modification of bank details etc, but has those who have emailed them had any reactions recently via e-mail? Sent emails that are numerous maybe perhaps not had any reactions getting actually worried perhaps not that my re re payment that will be simply in short supply of ??500 won??™t be here any time soon, if at all

Nope And I??™ve delivered 2 email messages. I realize they??™re busy but an acknowledgement will be good. Lots of e-mail communication end of final 12 months where they confirmed they??™d received my claim, confirmed modification of bank details / e-mail address / target etc so no concept why i did son??™t obtain the e-mail in the twentieth or repayment.

Hi Sara, i want your suggestions about this please. We made an affordability problem to KMPG July 2019, received a contact weeks that are few saying:

???We can confirm that your particular loan was not within the product product sales to Shelby or Lantern, so when your loan happens to be paid back in complete, there is no need in order to make any repayments that are further CTL. We’re going to briefly be making a report that is final the credit reference agencies that CTL previously contracted with, so when section of this procedure we report that your particular loan happens to be paid back.???

We additionally done my claims types and delivered it over, that I had to deliver over twice and got an acknowledgment it absolutely was gotten.

I??™m not very much interested within the redress etc, but Lantern keep delivering me letters to requesting re re payment for the pay day loan I experienced, to which KPMG have actually verified just isn’t within the purchase with no further repayments are needed.

Do We have the ability to deliver a problem to FOS, regarding Lantern and their non end letters bare in your mind we have actually ahead the e-mail to Lantern without having any response, Lantern also states on my credit report and it has this eliminated?

Sara (Financial Obligation Camel) says

Maybe you have sent Lantern a grievance?

No We haven??™t just ahead regarding the e-mail we received from KPMG up to now direct lender payday loans in Montana, maybe maybe maybe not heard right right back from Lantern since November 2019 however they are nevertheless reporting on my credit report.

Sara (Financial Obligation Camel) says

then deliver Lantern a problem: Say you prefer your debt taken off your personal credit record.

Thank you ill do just that, any kind of templates that I’m able to make use of?

Sara (Financial Obligation Camel) says

no, this can be a tremendously event that is uncommon. Just state exactly just what has occurred, that you don’t owe this financial obligation and get for that it is deleted. Deliver it towards the Financial Ombudsman when they reject or usually do not answer within 8 days.

gordon nilsson says

Ha Sara you going love this the shoppers solution have stated so how is it that they contacted in Aug2019 with customer number when i made claim and in Nve 2019 with a email i shall for this one to you and any help i needed Kind regards gordon that they donot have any records of me

Sara (Financial Obligation Camel) says

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